MONEY BACK GUARANTEE
If you are not completely satisfied with your clinical skincare products, we will gladly accept an exchange or return within 30 days of receiving your purchase.
To initiate a return or exchange, you can contact us at firstname.lastname@example.org.
DAMAGES & ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, all sales on gift cards are final.
You can either bring the item(s) to be returned into one of our office locations or return them by mail. You will be responsible for all shipping costs.
Once we’ve received and inspected your return, you will be automatically refunded via
your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.